Frequent Questions for F.I.T (Free Individual Traveler )
- Can I cancel my booking ?
|+ 12 hours before service date||Refund will be made Deduct 10 % Banking and handling Fees|
|Less than 12 hours or No-show||No refund|
* For authentication purposes, only written cancellation notices only accepted by email to firstname.lastname@example.org
- What about advance order options?
you can book 6 hours in advance with 100% instant confirmation
- Can I amend my booking?
you can amend thru application + 12 hours before service pick up time
Booking and Cancellation
- 12 hours in advance for confirmation and cancellation at email@example.com CALL +66 2 821 5991 ( 24hrs)
- All cancellations or booking amendment requests on site MUST be submitted in writing by email only.
- We don’t recommend any cancellation or booking amendment request by phone (please follow by email)
- Cancellations are ONLY valid if you received an email from us confirming your request
- Last min cancellation ( less than 12 hrs ) or No Show will be 50% cancellation charge
Our experienced drivers are dedicated to each assignment.
Reports are recorded for your references ( if you want to).
We guarantee English Speaking Driver for our service.
Alternative language driver can be booked in advance
Type of Vehicle
- Economy Class is Toyota Altis or Camry previous model or similar
- Premium Japanese Sedan is Japanese Luxury Limousine such as Toyota New Camry or similar
- Business Class is Mercedes E-Class or BMW 5 Series or similar
- First Class is Mercedes Benz S Class or BMW 7 Series
- Luxury VAN is Toyota Alphard or Volk Caravelle, Benz VITO similar
- Normal VAN is Toyota Commutor
Sedan Service Information
- The Sedan accommodates up to 3 passengers.//2 standard-size bags and 2 carry-on bags are allowed per car
- Baby seat is available free of charge for 1st child. Additional charge 300 Bht/booking; please request upon reservation confirmation.
- Sedan is unable to accommodate Wheelchair, please request to upgrade to be VAN upon reservation
- Additional and overweight baggage (such as surfboards, bicycles, etc.) , please request to upgrade to be VAN upon reservation
- Nett rates are all inclusive of First Class insurance, Fuel, Mileage and Driver charges, tolls (if any) and in Thai Baht
- For Arrival, Please see your name on sign board hold by our staff, 2 hours waiting time shall be applied for all arrivals
- For Departure, we can wait up to 15 mins, after that will be charged hourly rate basis
- For any urgent matter, please call us via CALL +66 2 821 5991 ( 24hrs)
- GB will be responsible for all flight delayed / early / canclled without prior noticed from airline (no charge for these cases)
- During the ride, 15 mins stop over is allowed for restroom, pharmacy or any urgent matters
- For Travel Agent and Corporates please contact our sales department for official proposal and request for the credit term application form,
send your inquiry to firstname.lastname@example.org
- For individual customer , we welcome all major credit card which terms and condition apply
- 7% transaction fee will be applied for cancellation
- No show charge , no refund will be applied for cancellation less than 24 hours
- Only written cancellation notices by e-mail will be accepted
For more assistance, please feel free to let us know email@example.com / 24 hours service