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Refund & Cancellation

Frequent Questions for F.I.T (Free Individual Traveler )

  1. Can I cancel my booking ?
Date Condition
+ 12 hours before service date Refund will be made Deduct 10 % Banking and handling Fees
Less than 12 hours or No-show No refund

* For authentication purposes, only written cancellation notices only accepted by email to booking@ground-business.com

  1. What about advance order options?
    you can book 6 hours in advance with 100% instant confirmation
  2. Can I amend my booking?
    you can amend thru application + 12 hours before service pick up time

For Travel Agents or Corporate
Please work based on contract proposal in your hand

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